Delivery Information

What areas do we deliver to?

What should I do after my order is placed?

Once the order has been placed you will receive a confirmation email, providing details of the order placed, delivery address specified and approximate delivery date as agreed in our delivery terms for your area. Please ensure you provide the correct email address or else you will not receive this confirmation. The order should be checked as soon as possible. Any problems please contact us sales@homestylefurnishingsni.com or request a call back via the website.

How soon will I receive my order?

Delivery for our PS Global products will be within 48 hours for UK, Northern Ireland and Republic of Ireland. Delivery to Europe will be within 3-5 working days. For all other products such as sofas, delivery time varies depending on the product. Please get in contact for a more accurate lead time specific to the product in question.

Who will my order be delivered by?

All of our orders are delivered by our very own Home Style Furnishings NI delivery and installation team. We have over 10 years experience in the industry and always aim to work with our customers to ensure the smoothest delivery process possible.

How will I know what day or time I will receive my delivery?

Our delivery team will send you a text message before 5pm on the day prior to delivery to confirm delivery date and a 2 hour time window will be allocated to you. Should this date and time not suit please inform the delivery company immediately upon receipt of text message to re-schedule another convenient time.

On occasions, we may use a professional insured carrier to deliver on our behalf.  In these instances, delivery may become unavoidably delayed. We regret we cannot be held responsible for any such delays.

What should I do when my order is delivered?

Our goods should arrive in perfect condition. Check all goods at time of delivery for any signs of damage that may affect you using your new product. If packaging is damaged please inform driver at time of delivery and ensure he updates his notes. If everything is in good order, please sign delivery confirmation.

What if I notice damage some time after delivery?

If goods are found to be faulty or damaged after delivery we will offer you a refund or exchange the faulty part.  A collection surcharge may be payable and this will be based on the value of goods being returned.